Introduction
Save8 ("we," "our," or "us") is operated by THOUSANDX VENTURES LLP (GSTIN 23AAXFT3852G1ZS). Save8 helps you find savings and purchase digital brand gift cards. This Privacy Policy describes how we collect, use, and protect your information when you use our website, apps, and related services. By using Save8, you agree to the practices described here.
Information we collect
We may collect the following types of information:
- Account and contact details: When you sign in or check out, we collect information you provide such as name, email address, and phone number.
- Gift card orders: Product selections, face value, amounts paid, order IDs, delivery preferences (email/SMS), and recipient details you enter for gifting.
- Payment information: Payments are processed by Razorpay or Cashfree. We receive payment status, transaction references, and related metadata. We do not store your full card or UPI credentials.
- Product URLs and search queries: When you paste a product link or ask Save8 to find deals, we process that URL and related conversation data to show prices, gift cards, and offers.
- Usage and analytics: We use analytics tools to understand how the service is used (pages viewed, features used) so we can improve it.
- Device and technical data: Device type, browser, IP address, and similar technical information needed to operate and secure the service.
How we use information
We use the information we collect to: process and deliver gift card orders; communicate order status and support replies; provide deal-finding and comparison features; improve our products; prevent fraud and abuse; and comply with legal obligations. We do not use your data for purposes unrelated to providing and improving Save8 without your consent.
Sharing and third parties
We work with trusted third parties to operate Save8:
- Payment gateways (Razorpay and Cashfree):Payment processing for gift card purchases. Each gateway's use of data is governed by its own privacy policy.
- Gift card issuers / fulfilment partners: We share order details needed to issue and deliver brand gift cards (e.g. amount, brand, delivery contact).
- Meta (Facebook): We may use Meta Pixel for analytics and advertising.
- PostHog / Google Analytics: Product and web analytics to understand usage and improve the service.
We do not sell your personal information. We may share data only as needed to provide the service, with your consent, or as required by law.
Data retention and security
We retain order and account information as long as needed to provide the service, handle disputes, improve products, and meet legal and tax requirements. We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure; we strive to follow industry-standard practices.
Your rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal retention needs, e.g. completed orders)
- Opt out of certain analytics or marketing where available
- Object to or restrict certain processing
To exercise these rights, email support@save8.ai or see our Contact Us page.
Children's privacy
Save8 is not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, contact us and we will take steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. For material changes, we will provide additional notice where required by law.
Contact
For privacy-related questions or requests, contact support@save8.ai.
THOUSANDX VENTURES LLP
C/O Shubham Agrawal, Sai Lotus City, Satna, Raghunajnagar, Madhya Pradesh, India 485001
GSTIN: 23AAXFT3852G1ZS